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Course Description: Kaizen is a Japanese word that means “continuous improvement.” In Japanese it is written with two Chinese characters, “kai” which means “change” and “zen” which means for the better. So, when put together kaizen is “change for the better.” Kaizen is about improving many things: products, services, processes, even people. It is everyday improvement, everybody improvement, everywhere improvement. This course explains the basics of kaizen, explores what it feels like to live a kaizen way of life, and a structure for implementing kaizen in your workplace to maintain lasting enthusiasm and achieve sustained change.

Target Audience: Everyone
Course ID: C0200