Purchasing a subscription on the Kaizen Institute Online website indicates your agreement to the following:

• Video Subscription Term
  A subscription is for one year, for the number of seats you select.  Each person who has access requires a seat (this gives them their own account).
• Payment
  Credit card purchases are processed immediately via the shopping cart.
  Purchase orders (see information we require) will be processed as soon as we receive it. An invoice will be sent immediately and the videos will be turned on. Payment is Net 10.
• Recurrence and Refunds
  Kaizen Institute Online subscriptions recur annually and will automatically renew at the end of your one-year subscription period.  You will receive email notification of the upcoming renewal.
  You may cancel a renewal after it automatically renews within the first 30 days for a full refund.
• Changes
  We may amend this agreement and change the contents of the website at our discretion.We have the right to change the fees we charge with appropriate notice to customers.
• Suspension and Termination
  Your rights under the Agreement can be terminated without notice if you fail to comply with its terms.

Please call us if you have questions or need further assistance. See the footer of the page for our contact information.